Customer Satisfaction Index
Year & Month:
April 2005
Presenting Organisation:
J.D. Power & Associates
Country:
UK
Category:
SUV
Type:
Quality
Model:
Sorento
Description:
Making its first appearance in this annual UK survey by the influential JD Power & Associates, the Kia Sorento scored a clear class victory with a triple achievement – best 4x4, only 4x4 with a ‘5-Star’ rating and 7th overall in a field of 124 competitors, after scoring a Customer Satisfaction Index rating of 84% to beat many established 4x4 stars.